Mortgage Access Corp. does not disclose any non-public personal information about our customers or former customers to anyone except as permitted by law.
INFORMATION WE COLLECT ABOUT YOU
During the course of processing your application, we accumulate certain non-public personal financial and non-financial information about your income, assets and credit history in order to allow us to make an informed decision about granting you credit. We collect such non-public information about you from the following sources: (i) information we receive from you on applications or other forms; (ii) information obtained when verifying the information you have provided; (iii) information about previous transactions with us; and (iv) information we receive from consumer reporting agencies.
THE LAW REGARDING DISCLOSURE OF YOUR INFORMATION
By law, lenders may disclose non-public personal information they collect to companies that perform marketing or other services on their behalf or to other financial institutions with whom they have joint marketing agreements. They may also disclose such information under certain other circumstances permitted or required by law, including in connection with a subpoena or similar legal process, a fraud investigation, recording of deeds of trust and mortgages in public records, or the sale of a mortgage to another lender.
HOW WE PROTECT YOUR INFORMATION
We maintain physical, electronic and procedural safeguards to protect your non-public personal information. Encryption technology is used when loan applications and other non-public personal information is transmitted over the Internet. We restrict access to non-public personal information to those employees who need to know that information to provide our services to you. Our employees are bound by a Confidentiality Agreement requiring confidential treatment of all such information.
Email is an important communication channel but not considered a secure channel for transmitting confidential information. We do not transmit sensitive information using email and encourage our customers to follow the same practice.
SPECIAL NOTICE TO CALIFORNIA RESIDENTS
The information sharing practices described above are designed in accordance with federal law. California law places additional restrictions on sharing information about California residents, so long as they remain California residents. If you are a California resident, you have the right to control whether we share some of your personal and financial information with our affiliated companies and other companies we do business with to provide financial products and services.
If you are a resident of California, the California Consumer Privacy Act (CCPA) also grants you several rights concerning your personal information that is not already protected by the privacy and security requirements of the Gramm Leach Bliley Act, the Fair Credit Reporting Act and the California Financial Information Privacy Act, including the right to exercise an:
a. Abbreviated Right to Know;
b. Expanded Right to Know;
c. Right to Know about Sale or Sharing for a Business Purpose;
d. Right to Opt-Out of Sale for Adults 16 and over;
e. Right to Opt-in to Sale for kids under the age of 16;
f. Right to access data;
g. Right to delete data;
h. Right to be free from discrimination.
To exercise these rights, please either:
- login to your account to access your information,
- call us at 800-333-4471 — our menu will prompt you through your choice(s).
FUTURE CHANGES TO OUR POLICY
If at any time in the future we revise this Privacy Policy to allow additional disclosure of non-public private information to non-affiliated companies, as permitted by law, we will provide notice of such change to you prior to implementation of the new policy.
CONTACTING US AND OPTING-OUT OF COMMUNICATIONS
If you believe that any information about you is inaccurate or incomplete, or if you desire to change your authorization for us to share certain information, or have any other questions or comments regarding this Privacy Policy, please contact us via email at info@moacc.com or by calling 1-877-711-6622.
Effective: December, 2019